Faq - India E visa
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Frequently Asked Questions

Answer- The eligibility conditions for availing e-Visa services are as follows:
i. Nationalities of the countries mentioned on the e-Visa website can apply for e-Visa Services.
ii. Foreigners whose sole objective for visiting India is
  (a) Recreation and sightseeing
  (b) A Casual visit to meet relatives and relatives
  (c) Attending short term yoga programmes or courses on local languages, music, dance, arts & crafts, cooking, medicine etc. that is not a formal or structured course/programme (courses that do not exceed 6 months duration and do not issue a qualifying certificate/diploma etc. to the participants)
  (d) Short duration voluntary work (for up to one month and it must not involve any monetary benefit or any kind of consideration in return)
  (e) Medical treatment that includes treatment under the Indian systems of medicine
  (f) As an attendant to the e-Medical visa holder
  (g) Business purpose
  (h) Attending a conference/ seminar/ workshop.
iii. Passport should have at least six months validity at the time of making application for grant of e-Visa and a re-entry permit if that is needed as per the law of the country from which the applicant belongs. The passport should have at least two blank pages for the Immigration Officer to stamp.
iv. The foreigner should have a return ticket or onward journey ticket, with sufficient money to spend during his/her stay in India.
v. Foreigners of Pakistani origin or having a Pakistani Passport are not eligible for e-Visa. Foreigners who are not Pakistani nationals, but whose parents or grandparents (either paternal or maternal) were born in, or were permanently resident in Pakistan, are also not eligible for e-Visa. They may apply for a regular Visa at Indian Mission.
vi. Not available to Official/ Diplomatic Passport holders or those that hold Laissez-passer/ international travel documents.
vii. Not available to those endorsed on Parent's/Spouse's Passport. Thus, each individual should have a separate passport.
Answer:- For details regarding procedure for applying, please visit our website www.indiaevisa.in
Answer:- Note - For any clarification, you may write us on our email id ' indian-evisa[at]gov[dot]in ' or contact us on +91 11 24300666.
Answer:- No, there is no fee other than the processing fee for e-Visa application and it is non-refundable. Since the fee applicable for your country won’t be the same as other countries, you are suggested to visit our website to know more.
Answer:- (i) For an e-Tourist Visa (valid for 01 year or 05 years), e-Business Visa, e-Medical, e-Medical Attendant and e-Conference visa, the applicants of the eligible countries/territories can apply online at least 4 days before they arrive. They can submit their application 120 days in advance from the proposed date of travel.    (ii) For e-Tourist Visa (30 days), applicants of the eligible countries/territories may apply online a minimum of 4 days before the date of their arrival. One can apply 30 days before the proposed date of travel.
Answer:- Yes, as soon as you submit your e-Visa application and make the payment for it, you will receive a confirmation on the email id provided on your application form that your application has been submitted.
Answer:- The processing of your e-Visa application can take 72 hours or more. You will be intimated about your Visa status, that is whether it has been Granted or Rejected on the email id that you provide in the e-Visa application.
Answer:- You may check the status of your e-Visa application by visiting our website: https://indianvisaonline.gov.in/evisa/ and clicking on the 'Check your Visa Status' Tab provided on the website.
Answer:- The validity of e-Visa would be according to the e-Visa service you have requested in the application form as -    For e-Tourist Visa (01 year / 05 years), the validity would be 365 days / 05 years from the date of grant of ETA with Multiple entries and continuous stay during each visit which shall not exceed 90 days    except nationals of USA, UK, Canada and Japan. In case of nationals of USA, UK, Canada and Japan, continuous stay during each visit shall not exceed 180 days.    For e-Tourist Visa (30 days), the validity would be 30 days from the date of your first arrival in India. Double entries will be granted within the e-Visa validity period stamped on your Passport. Your first    arrival must be between the date of issue and expiry of ETA.    For e-Business Visa, the validity would be 365 days from the date of grant of ETA with Multiple entries and continuous stay during each visit which shall not exceed 180 days and no registration would be    required if stay is for a period of less than 180 days. However, if the intention is to stay for more than 180 days, then the foreigner shall get himself/herself registered with the FRRO/FRO concerned    (https://indianfrro.gov.in) within two weeks after the expiry of 180 days of his/her arrival in India.    For e-Conference Visa, the validity would be 30 days from the date of arrival in India with Single entry.    For e-Medical Visa, the validity would be 60 days from the date of first arrival in India and triple entry will be allowed within the e-Visa validity period stamped on your Passport.    For e-Medical Attendant Visa, the validity would be 60 days from the date of first arrival in India and triple entry will be allowed within the e-Visa validity period stamped on your Passport.
Answer:- No, e-Visa is non-extendable and non-convertible.
Answer - You may arrive at any of the 28 designated Airports which are Ahmedabad, Amritsar, Bagdogra, Bengaluru, Bhubaneshwar, Calicut, Chennai, Chandigarh, Cochin, Coimbatore, Delhi, Gaya, Goa, Guwahati, Hyderabad, Jaipur, Kolkata, Lucknow, Mumbai, Nagpur, Madurai, Mangalore Port Blair, Pune, Varanasi, Tiruchirapalli, Trivandrum & Visakhapatnam. Or 5 designated seaports (i.e. Mumbai Cochin, Chennai, Goa and Mangalore seaports). You are allowed to depart from any Indian Immigration Check Post (ICP).
Answer:- Your e-Visa application may take up to 72 hours for processing. For more enquiries on your e-Visa application, you can contact us at +91 11 24300666 or e-mail at indian-evisa[at]gov[dot]in. The applicants are advised to be aware of dishonest elements/ intermediaries/ travel agents/ in this matter. In cases where applicants have been asked for correct details or additional information where the application is incomplete, the same must be sent immediately. If you do not provide such information within 72 hours, your application is liable to be rejected.
Answer:- Yes, ensure that your child?s passport is valid at-least for next 06 (six) months from the date of arrival in India.
Answer:- Since either Grant or Rejection of Electronic Travel Authorization (ETA) does not influence the processing fee of the application, once you have submitted the e-Visa fee, it cannot be refunded.
Answer:- No, whatever fees are involved have to be paid online. The applicants are advised to be beware of any unscrupulous elements/ intermediaries/travel agents asking for an extra payment.
Answer:- This pertains to customs department.
Answer:- The best solution would be to delete the browser history and cookies before you try to make a payment again. And it would be better to use another browser if the problem continues. If you have already tried more than three times but to no avail, then you may have to re-submit the entire application form from the beginning.    Payment Support helpline :-    Axis Bank Technical support. Email address: ecom[at]axisbank[dot]com    Contact No Toll free Numbers from:    USA : 18552055577 UK : 0808178 5040 Singapore : 8001206355 Canada : 1855 436 0726 Australia : 1800153861 UAE : 8000 3570 3218 Saudi Arabia : 8008500000 Qatar : 00800 100348 Bahrain : 80011300    For rest of the countries: + 91-40-6717-4100    SBI ePay payment support provides technical support for all payment related transactions at +91-22-2752-3816 (10.30 a.m. to 6.30 p.m. IST) and +91 1800-22-1401 (24 x 7).
Answer:- Please visit our website www.indiaevisa.in and click on 'Verify Payment/ Pay e-Visa fee'.
Answer - You have to provide the business card as well as the details of the Indian Firm/Company (that you want to associate with) for business purposes.
Answer:- A business card refers to a card that you get from the company you are working for. Or, you can alternatively submit the invitation letter from the company you are to visit in India as well as the company's information, address and phone number in India.
Answer:- A copy of a letter from the Hospital in India from which the applicant seeks treatment on its letterhead. It has to mention the name, nationality and Passport number of the patient/ e-Medical Visa applicant and must include the tentative date of admission/treatment in the hospital concerned.
Answer:- For an e-Conference visa, the following are the required documents:    (i) Invitation from the organizer (mandatory)    (ii) Political authorization from Ministry of External Affairs, Govt of India (mandatory)    (iii) Event authorization from Ministry of Home Affairs, Govt of India (optional)
Answer:-You may be allowed to enter India on your new passport even if ETA has been issued on the old passport. However, the condition is that you must carry both the new and old Passport (on which ETA was issued).
Answer:- No, You can only enter through any of the specific airports/seaports that the e-Visa website lists.
Answer:- The previous visa details must be mandatorily put in the application form. You may fill NA or Not Available or Not Applicable or such a suitable phrase in the application form in case you do not remember your earlier Visa number/details.
Answer:- The Visa on Arrival facility is reserved for the nationals of Japan, South Korea and UAE (only those UAE nationals who have already obtained an Indian e-Visa or regular/paper visa). The nationals of all other countries must fill out their e-visa application online and the applicant for e-Visa must wait till their ETA is confirmed for travelling to India.
Answer:- Once you have submitted the e-Visa processing fee, it is non-refundable as the fee is for the processing of the application and it does not matter whether the Application is granted or rejected.
Entry by cruise ship is permitted with the ETA through 5 designated seaports namely Mumbai, Chennai, Cochin, Goa and Mangalore seaports.
Answer:- ' 'Visible identification mark' usually refers to moles, permanent scars birthmarks, etc. which are visible and can be shown if asked for by the Indian Immigration Authority.
Answer:- All the visitors arriving in India within 6 days of their departure from any yellow fever affected country must possess (in original) a valid yellow fever vaccination certificate.    List of Yellow fever vaccination countries- https://mohfw.gov.in/sites/default/files/Updated%20List%20of%20Yellow%20Fever%20Endemic%20Countries%20by%20WHO_0.pdf
Answer:- The applicant must check all the details including Name, Nationality, Passport Number and Date of Birth, photograph/self image etc before final submission of e-Visa application. The applicant is responsible for any discrepancy irrespective of grant/rejection of the e-Visa application. However, if any discrepancy found on ETA, e-Visa Support Centre may be contacted at indian-evisa[at]gov[dot]in or    +91 11 24300666 for assistance at least 24 hours before the journey date.
Answer:- e-Visa is not allowed for employment. You can apply for a Regular Visa instead.
Answer:- An e-Visa does not permit you to take part in NGO activities or journalism-related tasks However, Voluntary work of short duration (for a maximum period of one month, which does not involve any monetary payment or consideration of any kind in return) is allowed.
Answer:- Only two e-Medical Attendant Visas will be permitted against one e-Medical Visa (patient).